Vexida respects your privacy and is committed to protecting your information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Services.
1. Information We Collect
Information You Provide
We may collect:
- Name
- Email address
- Company information
- Account credentials
- Subscription details
- Customer-provided business data
- Support communications
Automatically Collected Information
We may collect:
- IP address
- Browser type
- Device information
- Usage activity
- Pages viewed
- Referring URLs
- Session information
Integration Data
If you connect third-party services, we may receive information from those platforms as authorized by you.
Examples may include:
- CRM data
- Marketing data
- Analytics data
- Revenue and pipeline data
- Operational metrics
2. How We Use Information
We use information to:
- Provide the Services
- Authenticate users
- Generate insights and recommendations
- Improve platform functionality
- Deliver customer support
- Process payments
- Communicate product updates
- Maintain security and fraud prevention
3. AI Processing
Information submitted to Vexida may be processed by machine learning systems and artificial intelligence models to generate forecasts, recommendations, summaries, analyses, and other outputs.
We take reasonable measures to protect submitted information during processing.
4. Sharing of Information
We do not sell personal information.
We may share information with:
- Service providers
- Hosting providers
- Analytics providers
- Payment processors
- AI infrastructure providers
- Legal authorities when required by law
Information is shared only as necessary to operate the Services.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
No method of transmission or storage is completely secure.
6. Data Retention
We retain information only as long as necessary to:
- Provide the Services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
7. Cookies and Analytics
Vexida may use cookies, analytics tools, and similar technologies to:
- Remember preferences
- Improve performance
- Understand usage patterns
- Measure product effectiveness
You may configure your browser to reject cookies, though some features may not function properly.
8. Your Rights
Depending on your location, you may have rights to:
- Access your information
- Correct inaccurate information
- Request deletion
- Request data portability
- Object to certain processing activities
Requests may be submitted through our contact page.
9. Children's Privacy
The Services are not directed to individuals under 18 years of age.
We do not knowingly collect personal information from children.
10. International Users
Information may be processed and stored in the United States and other jurisdictions where our service providers operate.
By using the Services, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Material changes will be posted on this page. Continued use of the Services constitutes acceptance of the updated policy.
12. Contact
Email privacy@vexida.com or use the contact link on the Vexida website.